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    The 6-step flow

    From "I need someone" to a five-star review.

    Six steps, from the first quote to a review your customer confirms. No phone tag, no mystery fees, no spreadsheets.

    Itemised, VAT calculated, sent in one tap.

    01

    Send a quote in 2 minutes

    No spreadsheets. No copy-paste. Build a quote and get it out the door while you're still on the doorstep.

    • Pick a template or start from scratch
    • Add line items, materials, labour
    • Send by SMS, email, or both

    What your customer sees. No signup.

    02

    Customer accepts on their phone

    No app, no login. They tap the link, see the quote, accept. Want a deposit? Take it then and there. Don't? Skip it.

    03

    Run the job

    Status updates the customer can see. Photos as you go. Notes so nothing falls through.

    Booked

    2
    Boiler service — 14 Mill Rd
    Tap repair — Flat 2B

    In progress

    1
    Bathroom refit — 8 Oak Way

    Done

    2
    Leak fix — The Crescent
    MOT — Unit 4
    Status updates the customer can seePhotos as you goNotes so nothing falls through

    The money went from your customer to you. We just keep the record.

    04

    Get paid, your way

    Your customer pays you directly: bank transfer to the details on the invoice, your own payment link, your card machine or cash. When it lands, record it in one tap, part payments included. ServicePay never handles the money.

    Every figure reconciles with the quote.

    05

    Send the invoice

    Auto-generated VAT invoice, sent the moment the job's marked done. A copy lands in their inbox and their customer portal.

    What your customer receives

    "Thanks for the work today. If you've a minute, a quick review on GotAPal really helps."

    ★★★★★
    Confirmed by customer

    This is the message your customer gets, not a button on this page.

    06

    Get a review your customer confirms

    Every completed job can earn a review from that job's customer. They confirm the job and the amount first, and every review publishes, good or bad, to your GotAPal profile and your own website. A reputation you own and take with you.

    Start your 14-day free trial. Send your first quote in the next 5 minutes.

    Start 14-day trial, no card

    No card to start · 14-day free trial