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ServicePay feature · Customer Portal

Self-service your customers actually love.

Every quote, job, and invoice gets a unique portal link. Customers view, accept, track, and pay — no login required.

The ServicePay difference:✓ Reviews you own✓ No lead fees✓ Every paid job becomes a verified review on GotAPal

What's included

Quote Portal

Customers view branded quotes and accept or decline with an optional message.

Job Tracking

Customers see live job status — scheduled, in progress, or completed.

Invoice Portal

Professional invoices viewable with payment instructions.

No Login Required

Token-based access — customers click a link. That's it.

Secure by Design

Each portal link is unique and encrypted. Bank-level security.

Review Requests

Automatic review requests sent after job completion.

No account for the customer to forget

A portal link opens the thing it points at — the quote, the invoice, the job. No password to reset, which is the step where most customer portals quietly lose people.

Links that do not live forever

Portal links now expire, on a schedule that depends on what they point at. A link emailed in 2024 opening an invoice indefinitely is a data-protection problem before it is a security one.

Customer Portal — your questions

Do customers need to create an account?

No. Portal access is via a unique link — no signup, no password, no friction.

Is the portal secure?

Yes. Each link is a unique token with bank-level encryption. Only the recipient can access their data.

Can customers leave reviews?

Yes. After a job is completed, customers can be prompted to leave a review via the portal.

Can I brand the portal?

Yes. Your business name and branding colour appear on all portal pages.

Not sure how it all fits together?

See Customer Portal alongside everything else

A guided tour of the whole product — the quoting and invoicing everyone has, and the register, the tags, the compliance board and the CIS handling that only we do. No sign-up, no card, about four minutes.

Give customers somewhere to look. Start your 14-day trial.

Send one quote through the portal and watch how many fewer phone calls you get.